TERMS OF SERVICE
Last updated: September 15, 2026
IMPORTANT: THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (SECTION 22) THAT AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM CAREFULLY.
OVERVIEW
This website is operated by Giliarto LLC ("Giliarto"). Throughout the site, the terms "we", "us" and "our" refer to Giliarto. Giliarto offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Using computer-generated graphics, our online platform CLIO provides an exceptional 3D experience to our users. Please note that the quality of the 3D view varies with devices and their display settings. When completing an order, the buyer commits to our policy and understands that the final product may visually vary slightly from the 3D image on the CLIO platform due to digitization of materials. Returns based on "incorrect visual information" are not considered valid. For further questions, please contact our Customer Support team.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink, including our Privacy Policy. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us. The headings used in this agreement are included for convenience only.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products; we cannot guarantee that your monitor's display of any color will be accurate. We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction, and to limit quantities. All descriptions of products or product pricing are subject to change at any time without notice. Any offer for any product or service made on this site is void where prohibited.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us and to limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control. Such tools are provided "as is" and "as available" without any warranties. Any use by you of optional tools offered through the site is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of, and will not have any liability for, any third-party materials or websites.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send creative ideas, suggestions, proposals, plans, reviews, or other materials (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use any comments. You agree that your comments will not violate any right of any third party and will not contain unlawful, abusive or obscene material. You are solely responsible for any comments you make.
SECTION 10 - PERSONAL INFORMATION AND CONSENT TO DATA PRACTICES
Your submission of personal information through the store is governed by our Privacy Policy. Our use of cookies, pixels, and similar technologies is described there and is deployed only in accordance with your consent choices in our cookie banner and applicable law. You may change your choices at any time via Do Not Sell or Share My Personal Information.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any regulations, rules, laws, or ordinances; (d) to infringe upon intellectual property rights; (e) to harass, abuse, defame, or discriminate; (f) to submit false or misleading information; (g) to upload viruses or malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products delivered through the service are (except as expressly stated by us) provided "as is" and "as available" without any representation, warranties or conditions of any kind, express or implied. In no case shall Giliarto, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the service or any products procured using the service, even if advised of their possibility. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Giliarto and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed, without affecting the validity and enforceability of any other remaining provisions, except as provided in Section 22.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive termination for all purposes. These Terms of Service are effective unless and until terminated by either you or us. If in our sole judgment you fail to comply with any term of these Terms of Service, we may terminate this agreement at any time without notice.
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies posted by us on this site constitute the entire agreement between you and us and supersede any prior agreements. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania and the Federal Arbitration Act, without regard to conflict-of-law principles. Subject to Section 22, any dispute not subject to arbitration shall be brought exclusively in the state or federal courts located in Montgomery County, Pennsylvania, and you consent to the personal jurisdiction of those courts.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of our website following the posting of any changes constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at contact@giliarto.com.
SECTION 21 - LEGAL DISCLAIMER
GILIARTO.COM is an online jewelry store specializing in gemstone and diamond jewelry. This notice serves as a disclaimer regarding potential discrepancies between the images displayed on our website and the actual appearance of the products:
- Variation in Color Representation: The colors of gemstones and diamonds as displayed on screens may appear different from their actual appearance due to variations in screen settings, calibration, and limitations in color reproduction. We cannot guarantee an exact match between the screen image and the physical item's color.
- Carat Size Equivalent: Carat sizes mentioned for gemstones, particularly diamonds, are provided as approximate equivalents and may vary slightly due to the nature of cutting, shaping, and other factors. Please refer to the specific product details for more precise information.
By continuing to use our website and making a purchase, you acknowledge and agree that the appearance and colors of the products may differ from what is seen on screen, and that carat sizes are approximate equivalents. Please consult our customer support team if you require additional information about any specific product.
SECTION 22 - BINDING ARBITRATION AND CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.
22.1 Agreement to Arbitrate. You and Giliarto agree that any dispute, claim, or controversy arising out of or relating to your use of the Site, any purchase, any communication with us, our collection or use of data (including any claim under the California Invasion of Privacy Act, the Electronic Communications Privacy Act, the California Comprehensive Computer Data Access and Fraud Act, or any other privacy, wiretap, or consumer protection law), or these Terms (collectively, "Disputes") will be resolved exclusively by binding individual arbitration, and not in a court of law, except as stated below. This agreement is governed by the Federal Arbitration Act.
22.2 Exceptions. Either party may (a) bring an individual claim in small claims court if it qualifies; or (b) seek injunctive relief in court to stop infringement of intellectual property.
22.3 Informal Resolution First. Before starting arbitration, the party raising a Dispute must send written notice to the other (for Giliarto: contact@giliarto.com and Giliarto LLC, 292 Main St, Suite 333, Harleysville, PA 19438) describing the Dispute and the relief sought. The parties will attempt in good faith to resolve it within 60 days. Arbitration may be started only after this period.
22.4 Arbitration Rules. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (or, if AAA is unavailable, by JAMS under its Streamlined Rules). The arbitrator, not any court, has exclusive authority to decide all issues, including the scope and enforceability of this agreement. Arbitration may be conducted by video, phone, or written submissions. For claims under $10,000 the consumer may choose the format. Giliarto will pay all AAA filing, administrative, and arbitrator fees for consumer claims under $10,000 unless the arbitrator finds the claim frivolous.
22.5 CLASS ACTION AND REPRESENTATIVE ACTION WAIVER. YOU AND GILIARTO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may award relief only to the individual party. If this waiver is found unenforceable for a particular claim, that claim (and only that claim) will proceed in court, and the arbitration agreement will apply to all other claims.
22.6 Mass Arbitration. If 25 or more similar claims are filed by or with the assistance of the same law firm or coordinated group, the parties agree to a bellwether process: 10 cases will be selected (5 by each side) and arbitrated first; remaining cases will be stayed and the parties will mediate in good faith after the bellwether awards. Filing fees for stayed cases are deferred until those cases proceed.
22.7 Jury Trial Waiver. To the extent any Dispute proceeds in court, YOU AND GILIARTO WAIVE ANY RIGHT TO A JURY TRIAL.
22.8 30-Day Opt-Out. You may opt out of this arbitration agreement by emailing contact@giliarto.com with your name, address, and the statement "I opt out of the arbitration agreement" within 30 days of first accepting these Terms. Opting out does not affect any other provision.
22.9 Limitation Period. Any claim must be filed within one year after it arises, or it is permanently barred, to the extent permitted by law.
22.10 Severability. If any part of this Section is found unenforceable, the remainder will remain in effect, except that if the class action waiver is unenforceable as to a claim, that claim proceeds in court as stated in Section 22.5.
Should you have any questions or concerns regarding these Terms or any other matters related to our products and services, please contact us at contact@giliarto.com. Thank you for your understanding and continued support.
